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Monday, August 27, 2007

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DriveBuy

Love the video blog Dee. Couple of comments on contacting prospects via phone. In the sampling we've done it seems about 60% of prospective buyers don't mind at all getting a follow up call from the agent. It's so subjective though. Just like any sales call, it's all in the delivery. The "we're here to help if you need it" approach seems to work quite well though.
The other 40% don't really care to be contacted by phone. I always send a text message back initially. Many times, this will prompt a text requesting a call or a return call.

Dee Copeland

That makes sense. We return the call a little later, but not immediately.

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